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Shipping & Returns

To edit this page, log in to your control panel and go to Storefront > Web Pages. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

All refunds must have a receipt.

Items must be in their original packaging, undamaged, and intact.

If the packaging is ripped, broken, or altered, the return will not be accepted.

Special orders are not eligible to be returned.

Items that must be returned to the manufacturer are:

Mr. Heaters <$100.00, Water Heaters, Generators, Milwaukee Tools, DeWalt Tools, etc.

Special Order Policy

Special orders require a 100% Deposit at time of order. Deposits on special ordered items are non-refundable and are not eligible to be returned. 

Please be very certain of your choice before ordering.

Our Locations

Grants Pass

1741 Dowell Road
Grants Pass, OR 97527
United States

Store Hours

Monday-Friday: 7am-6pm
Saturday: 8:30am-5pm
Sunday: Closed

Phone Number

+1 (541) 476-0851

Get Directions

Cave Junction

434 Caves Highway
Cave Junction, OR 97523
United States

Store Hours

Monday-Friday: 7am-5pm
Saturday: 8am-5pm
Sunday: Closed

Phone Number

+1 (541) 592-3540

Get Directions